Role and Company

SVP; Service Delivery Manager (Bank of America - Mortgage Technology), Bank of America

Expertise

25 years experience in information technology

Location

Santa Clarita , CA

About Joyce

I have a BA degree in Business Communications. I came to technology as a tech writer and technical trainer. I then re-educated myself and developed user interfaces for web-based applications; web-based training and application usability and customer experience. I've been a project manager for large scale development programs. Currently, I'm working in the Mortgage Technology division of Bank of America managing a team focused on risk and compliance controls for applications and ensuring that customers' data is safe. I've been a volunteer for nPower which connects technology experts with non profits who need technology help. My son is currently in the Navy and I'm a Marine Corps Brat. <grin>

Joyce's Recent Answers

10 years ago

Looking for ways to go into management in supply/logistics.

One idea to understand the requirements for Supply/Logistics Management is to search on various job sites (even a simple...

Read more

10 years ago

I am looking for new opportunities to move up to a tier 1-2 tech support in the Nashville, TN area.

Hi Corey, I think Craig's idea is very good one as well as your pursuit of network and Cisco certifications...

Read more

10 years ago

Looking for cyber security job Texas

How about something with Homeland Security? https://www.dhs.gov/join-dhs-cybersecurity Another link: http://www.careerbuilder.com/Jobs/Keyword/Cyber-Security/ ...

Read more

10 years ago

Are there any new jobs for military wives in CT

I like the other answers... but you haven't told us much about your skill set or your education or even...

Read more

10 years ago

Microsoft & Military Veterans

not by me... It's a feel good story - and can be helpful.

Read more